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FAQ
Find answers to frequently asked questions about shemaroome below. If you don't see what you're looking for, feel free to contact us directly for personalized help. We want to make sure your experience with our service is smooth and enjoyable.
Our platform is designed to be compatible with a wide range of devices and platforms. Whether you use a desktop computer, laptop, tablet or smartphone, you can access our content seamlessly. We strive to provide users with a versatile and accessible content experience across all devices and platforms.
You do not need to download any software or apps to access our platform. shemaroome works entirely over the web, so you can explore content right in your browser without having to download or install anything.
Subscription cost: 800 fils per week (includes all applicable taxes)
Available on: Ooredoo Kuwait, Zain Kuwait, and STC Kuwait
Service auto-renews weekly until cancelled.
Available on: Ooredoo Kuwait, Zain Kuwait, and STC Kuwait
Service auto-renews weekly until cancelled.
There are 2 ways to stop the service:
1: Via text/SMS:
STC subscribers: Send "UNSUB 5" to 50908
Zain subscribers: Send "UNSUB SMW" to 93052
Ooredoo subscribers: Send "STOP" to the designated service number
2: Via Email: Please send an email to support@vod-streaming.pro and include the mobile number you wish to unsubscribe.
1: Via text/SMS:
STC subscribers: Send "UNSUB 5" to 50908
Zain subscribers: Send "UNSUB SMW" to 93052
Ooredoo subscribers: Send "STOP" to the designated service number
2: Via Email: Please send an email to support@vod-streaming.pro and include the mobile number you wish to unsubscribe.
You can reach our customer service team by sending an email to support@vod-streaming.pro or by filling out the contact form on our website. Our dedicated team is ready to assist you with any questions or concerns.
As per Kuwait telecommunications regulations and CITRA guidelines:
Right of Withdrawal: You have the right to cancel your subscription and request refunds in accordance with CITRA consumer protection regulations.
How to Request: Email support@vod-streaming.pro with your mobile number, carrier (Ooredoo, Zain, or STC), and subscription details. Refunds are processed within 7–10 business days.
Right of Withdrawal: You have the right to cancel your subscription and request refunds in accordance with CITRA consumer protection regulations.
How to Request: Email support@vod-streaming.pro with your mobile number, carrier (Ooredoo, Zain, or STC), and subscription details. Refunds are processed within 7–10 business days.
For all other questions, please email your question to support@vod-streaming.pro or use the contact form on our website.